Privacy Policy - YoungLaOnlineStore

1. Information We Collect

1.1 Information You Provide Voluntarily

• Order and Account Information: When you place an order or create an account on our website, we may collect your full name, email address, phone number, shipping address, billing address, and payment details (such as credit card information). This information is necessary to process your orders, deliver products, and manage your account.
• Communication Information: When you contact our customer support team (e.g., via email at [email protected]), we may collect information about your inquiry, as well as any additional information you choose to provide to us.

1.2 Automatically Collected Information

• Device information (e.g., device type, operating system, browser type, unique device identifiers);
• Browsing information (e.g., pages visited on our website, time spent on each page, referral source, IP address);
• Usage data (e.g., products viewed, search queries, cart activity).

2. How We Use Your Information

• Process and fulfill your orders, including verifying payment information, arranging shipping, and sending order confirmations and delivery updates;
• Manage and maintain your account, allowing you to access your order history, track shipments, and save preferences;
• Provide customer support, respond to your inquiries, and resolve any issues you may encounter;
• Improve our website and Services, including optimizing user experience, updating product offerings, and enhancing website performance;
• Personalize your shopping experience, such as recommending products based on your browsing and purchase history;
• Send you marketing communications (e.g., promotions, discounts, new product announcements) if you have opted in to receive them. You can unsubscribe from these communications at any time (see Section 5);
• Comply with legal and regulatory obligations, such as tax reporting, fraud prevention, and dispute resolution;
• Protect the security and integrity of our website and Services, including detecting and preventing unauthorized access, fraud, or other illegal activities.

3. Disclosure of Your Information

• Service Providers: Third-party vendors and service providers who assist us in operating our business, such as payment processors (to process your payments), shipping and logistics partners (to deliver your orders), email service providers (to send communications), and website analytics providers (to analyze website usage). These service providers are contractually obligated to protect your personal information and may only use it to perform the services we have requested;
• Legal Authorities: If required by law, regulation, or legal process (e.g., a court order or subpoena), or to protect our rights, property, or safety, or the rights, property, or safety of others;
• Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred to the acquiring or successor entity, provided that the entity agrees to comply with this Privacy Policy;
• With Your Consent: We may disclose your personal information to other third parties if we have obtained your explicit consent to do so.

4. Data Security and Storage

5. Your Rights Regarding Your Information

• The right to access and receive a copy of the personal information we hold about you;
• The right to request correction of any inaccurate or incomplete personal information;
• The right to request deletion of your personal information (subject to certain legal exceptions);
• The right to object to or restrict our processing of your personal information;
• The right to opt out of marketing communications. You can unsubscribe by clicking the "unsubscribe" link in our marketing emails or by contacting us at [email protected].

6. Third-Party Links

7. Children's Privacy

8. Changes to This Privacy Policy

9. Contact Us